Giltbyte Helpdesk

EASY Companion App 10

• Registering your mobile device with EASY
• Register Device with EASY Companion App (Video Tutorial)
• Overview of the Home page
• Overview of the More Page
• Add Journey with EASY Companion App

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Expenses 1

• Retire and Return Employees

Expenses 0

Accessing EASY 7

• How do I register with the EASY System?
• Register EASY with your Authenticator App
• Creating or Setting Up a Security Word
• Creating a PIN
• EASY Login Page

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Expenses 28

• I've used the app to upload a vehicle document, but how do I attach it to my vehicle?
• How can I make a mileage claim when the postcode isn't recognised?
• My Base is different from the one listed in EASY:
• Email - Expense Claim Cannot Be Completed
• My Home Address is different from the one listed in EASY

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General 8

• How do I find out what version of the Windows Operating System is on my computer?
• How do I contact my local EASY System Administrator?
• My Assignment is different from the one listed in EASY:
• EASY System - GDPR Compliance
• Frequently Asked Questions

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User Account 7

• What is the format for Passwords and Security Words?
• How do I get my Username:
• What should I do if I have forgotten my Password?
• I’ve forgotten my Security Word, how can I get a new one?
• How to copy the user activities from one user account to another

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Self Service 7

• Bank Staff Expense Claims: Identifying where you worked
• How to amend or cancel a leave request
• How to charge another department/cost centre for expenses incurred working for that department
• How to complete and submit AfC Timesheets
• How to Delegate My Access:

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App 1

• How do I enter my excess mileage journeys using the app?

Expenses 3

• How can I provide a receipt when using contactless on the London underground?
• Delegating the input of expense claims to a PA
• Claiming Excess Mileage

General 1

• How to find out what web browser you have?

Expenses 3

• Approving a new vehicle that has documents
• Approving a vehicle with updated documents
• How to authorise a manually input driving licence

Introduction 1

• Welcome

Access to EASY 2

• Authorise IP Access
• Accessing EASY

Guides 5

• Introduction to EASY
• Management of Expense Claims
• Easy Reports
• Introduction to Making Expense Claims
• Time & Attendance: Interactive Guides

Management 19

• eForms: Appointments
• eForms: Changes
• eForms: Terminations
• Expenses
• Expenses - Claims

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Self Service 11

• Documents
• Expenses
• Expenses: Claims History
• Expenses: New Claims
• Expenses: Vehicle - Add

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Tasks 1

• Tasks

Video Tutorials 1

• Expenses Tutorials

Support 1

• Interfaces: Import

Version 10 1

• Version 10.106

Timesheets 4

• Timesheet: Entering Hours to be Paid
• Timesheet: Approving Hours to be Paid
• Timesheet: Entering Hours for a Previous Period
• Timesheet: Approving Hours for a Previous Period

Document Library 15

• Accessibility Statement for EASY Web Application
• Activating your EASY User Account
• Activating your EASY User Account #2
• Comms Examples
• Declaration Examples

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Expenses 8

• Adding my Vehicles
• Adding/Updating My Driving Licence
• How do I amend the date that I started using a vehicle
• How do I update my vehicle when it has been sold
• How to add a new vehicle

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Users 12

• Add Driving License (Video Tutorial)
• Add Vehicle (Video Tutorial)
• Authorise Claims (Video Tutorial)
• Delegate Activities (Video Tutorial)
• Favourite Places (Video Tutorial)

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