Introduction
Before you can use the EASY App, you will need to register your mobile device with EASY. A mobile device is a mobile phone, iPad or tablet.
The article explains how to register your mobile device with the EASY system after you have downloaded the app from the Apple App Store or Google Play Store. While we are using an Android phone in this article, the process using an iPhone will be similar.
Before You Start
You must have downloaded the app to your mobile device before you follow the steps below. At this stage, it is also recommended that you log into EASY as you will need go to a page in EASY as part of the registration process.
Steps to Follow
When the app first opens you will have 2 options to choose from on the screen; Read QR Code and Register Manually. We will cover each of these options in turn below.
Reading QR Code
1. Tap the button
2. You will now see a message asking you to allow the app to take pictures and record video. You should tap the While using the app option.
3. Now go to EASY, and log in if you have not already done so, and click on the Devices option in the Self Service menu.
4. Using your mobile device, scan the QR code that is on the Devices page. Please note the QR code on the Devices page only applies to you.
5. On your mobile device the app will confirm that the registration data has been received.
6. On the Devices page in EASY, your mobile device will show in the My Devices section. Click on the button to add the device for use with your EASY user account.
7. You will now see a request to approve your mobile device by providing 3 characters from your security word, or a TOTP (Time-based One Time Password) code if this is required by your organisation. After entering the 3 characters requested, or the TOTP code, click on the button.
8. You will get a message confirming that your mobile device has been approved, and the button has disappeared.
9. After you have approved your mobile device, you should then see the app Home page. There may be a short delay before the Home page will appear, or you can click on the Continue button to move things along.
You can now use the app to enter your expense claims and upload documents to link vehicles.
Register Manually
Rather than scanning the QR code to register your mobile device with the EASY system, you can select the button and enter the details provided in the Devices page as shown below.
1. Tap on the button
2. Now go to EASY, and log in if you have not already done so, and click on the Devices option in the Self Service menu.
3. Enter the details shown in the Manual Registration area of the Devices page in the fields shown on the app. You just need to enter the text up to the first full stop of the EASY Site into the app field.
4. Now you have entered the details into the fields on the app, tap the button.
5. On your mobile device the app will confirm that the registration data has been received.
6. On the Devices page in EASY, your mobile device will show in the My Devices section. Click on the button to add the device for use with your EASY user account.
7. You will now see a request to approve your mobile device by providing 3 characters from your security word, or a TOTP (Time-based One Time Password) code if this is required by your organisation. After entering the 3 characters requested, or the TOTP code, click on the button.
8. You will get a message confirming that your mobile device has been approved, and the button has disappeared.
9. After you have approved your mobile device, you should then see the app Home page. There may be a short delay before the Home page will appear, or you can click on the Continue button to move things along.
You can now use the app to enter your expense claims and upload documents to link vehicles.