Giltbyte Helpdesk

Introduction This article is intended to assist users who haven't already got a user account with the EASY system. If you manage staff, a user acco...

Introduction Your organisation may require you to register EASY with an authenticator app.  You may then be asked to provide a code generated by an authent...

Introduction Your organisation may require you to create, or set up, a Security Word with the EASY System.  You may then be prompted to provide 3 random ch...

Introduction Your Organisation/Employer may require you to create, or set up, a PIN (Personal Identification Number) with the EASY System.  You may then be...

Introduction The main purpose of the EASY Login page is to enable you to access the EASY system.  As well as logging into the system, there are features av...

Introduction Your Organisation/Employer may require you complete a second factor authentication, or multi-factor authentication (MFA) check.  The type of a...

Introduction When using a new device (e.g. PC, laptop or tablet) to access the EASY system from outside of your organisation's/employer's trusted n...