User Account

This section contains your questions related to you user account.

How do I reset my password?
On the login screen click the Forgotten Password link. For more information refer to the EASY documentation on this subject which is located at https...
Wed, 14 Jan, 2015 at 7:57 PM
What is the format for Passwords and Security Words?
The following gives details of the format for usernames, passwords and security words: Usernames  These are restricted to letters, digits and unders...
Thu, 26 Jun, 2014 at 12:09 PM
How do I get my Username:
For managers who authorise expense claims, a username is often allocated by the local system administrator.  If you are a manager and you haven’t been is...
Tue, 29 Jan, 2019 at 8:42 AM
What should I do if I have forgotten my Password:
1.    Click on the Forgotten your Login link on the login screen: 2.    You’ll then be asked to provide your Employee Number, Username or E-mail ad...
Thu, 20 Apr, 2017 at 9:50 AM
I’ve forgotten my Security Word, how can I get a new one?
You will need to Contact your Local System Administrator who can organise another one for you.
Tue, 1 Oct, 2019 at 7:14 PM
How to copy the user activities from one user account to another
The easiest solution is to use the information in the User Audit report to help you create the files that you will need to run the batch processes availa...
Mon, 27 Mar, 2017 at 1:05 PM
How do I reset my Security Word?
To reset your Security Word you will need to contact your local System Administrator.  They change a setting on your user account that will ask you to creat...
Sat, 13 Mar, 2021 at 10:39 AM
How do I get my user account unlocked
This happens if you have made over three attempts and put in an incorrect password. You will need to click on Forgotten your login link to reset your passwo...
Tue, 2 May, 2017 at 8:49 PM