It is a common belief that when you use a contactless payment method on the London Underground that you don't get a receipt to confirm the journey and amount being claimed.  Not true.  In order to use your debit/credit card instead of an Oyster card, you have to create a contactless and Oyster account on the Transport for London (TfL) website and you can get a statement of the journeys travelled and the cost involved.

This article goes through how you can obtain a copy of the statement to attach to your claim for reimbursement of your underground journeys in EASY.   

You can use an Oyster Card to pay as you go that does not require you to have an Oyster account.  Where you use your Oyster Card to pay as you go and you do not have an Oyster account, you will not have access to a receipt for your journey and you should contact your employer's system support team to find out how to claim for your journeys. 

Log In

Go to the Oyster page on the TfL website using the and enter your username and password.

Then click on the Submit button

My Contactless Account

Under the My Account menu click on the + to the right of the Contactless option

No click on the My contactless cards option

Contactless Card

Select the contactless card that you require a statement for.

Journey & Payment History

Click on the link

Choose the period of your claim

Select the period that your claim relates to - this will display a breakdown of the journeys and the cost of the journey.

Download PDF

Scroll down and click on the Download PDF Format button

Downloaded PDF

This can now be attached to your expense claim using the  icon