It is a common belief that when you use a contactless payment method on the London Underground that you can't get a receipt to confirm the journey and amount being claimed. That's not entirely true. You can create a Contactless and Oyster account on the Transport for London (TfL) website so you can get a statement of the journeys travelled and the cost involved.
This article goes through how you can obtain a copy of the statement to attach to your claim for reimbursement of your underground journeys in EASY.
Where you have not got an Oyster account and you use an Oyster Card, a contactless debit/credit card or mobile payment to to pay as you go, you will not have access to a TfL receipt for your journey. In this situation, you should contact your employer's system support team who will advise you of your organisation's policy and how you may claim for your journeys, or what alternative evidence you may need to provide to support your expense claim.
Go to the Oyster page on the TfL website using the https://oyster.tfl.gov.uk/oyster/entry.do and enter your username and password.
Then click on thebutton
My Contactless Account
Under the My Account menu click on the + to the right of the Contactless option
No click on the My contactless cards option
Select the contactless card that you require a statement for.
Journey & Payment History
Click on the link
Choose the period of your claim
Select the period that your claim relates to - this will display a breakdown of the journeys and the cost of the journey.
Scroll down and click on the Download PDF Format button
This can now be attached to your expense claim using the icon