Introduction
This guide is intended to assist users complete the user account registration process where a user account has been created for them as part of the system implementation.
While the images used in this guide taken from our demonstration system, the steps shown below still apply.
An email may accompany this document that may contain additional information such as the EASY web address for your organisation.
Steps to Follow
1. Open the EASY login page for your organisation using the web address provided, or using the link on your organisation’s Intranet page. This should take you to the EASY Login page.
2. Click on the Forgotten your login link on the login page.
3. Enter your employee number or email address in the field on the Password Reset page and then click on the button. Please note that when you enter your email address this should be the email address that was used to send you the email that accompanied this guide.
4. After clicking on the button, a password reset successful page will be displayed. This just a confirmation that the system has sent you an email to enable you to complete the password reset process.
5. Check your email inbox for the email that the system has sent. The email contains a link that will open the page to enable you to provide a new password. In addition, the email confirms your username that you will require to log into the EASY System in future.
6. Enter the password that you have chosen in the New Password and New Password Confirmation fields, and then click on the button.
At the top of the page there is a note that tells you what your organisation’s password requirements are, e.g. minimum length of 8 character, a mix of upper and lower case characters and a number.
You will be asked to provide the password each time that you log into the EASY system.
7. The Password Reset Complete page will be displayed. This also has a Log In link that you should click on to take you to the Log In page.
8. Enter your username that was provided in the email that was sent to you, enter the password that you have chosen and click on the button.
9. When you first log into the EASY System, you may be asked to provided an additional method of authentication (verification) when you log into the EASY, or for other actions within the system. This additional authentication method is called Second Factor Authentication (2FA), or Multi-Factor Authentication (MFA).
Below are the types of authentication methods that your Organisation/Employer may be require you to set up with the EASY system. Click on the link below for more information on how to set these up.
Your Organisation/Employer may also use email or SMS (mobile phone text message) to send the authentication code that you may need to log into the EASY, or for other actions within the system. The EASY system will use the office email address or mobile phone number that has been received from ESR to send the authentication code.
10. After you have set up the MFA method(s), or if that is not required, you will be taken to a page that displays the Giltbyte Privacy Notice. As the data processing company that maintains and operates the EASY system on behalf of your Organisation/Employer, Giltbyte is obliged to show you our Privacy Notice and have you confirm you have read the notice before you are allowed access to the EASY system.
You should read the privacy notice and confirm that you have read it by adding a tick in the box at the bottom of the page, and then click on the button at the top of the page.
You will only see the Privacy Notice when you are registering with EASY, or when the Privacy Notice changes.
11. On confirming you have read the Privacy Notice, that will take you to the Home page where you will see the Welcome to EASY message.
The Welcome to EASY message includes your username, and you should make a note of your username as you will need this to log into the EASY system.
After you click on the OK button you can then use the the system to enter your claims, and your vehicle details if you are an Expenses user, and approve claims and other information as a manager.