This section covers how to access the Giltbyte HelpDesk, including how you can obtain a user account

Getting a Helpdesk User account
Introduction Access to the Giltbyte Helpdesk is restricted to the nominated EASY System Administrator(s) within an EASY User Organisation.  As a result a H...
Tue, 18 Apr, 2017 at 9:38 PM
Giltbyte Helpdesk Portal
Introduction After you have activated your user account you will be able to log into the Helpdesk portal to create new support tickets, view the progress o...
Wed, 19 Apr, 2017 at 11:44 AM
Activating Your User Account
Background A new user of the Giltbyte Helpdesk will receive a User Activation email advising them to click on the link in the email to activate their Giltb...
Tue, 25 Apr, 2017 at 1:38 PM